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Helping an association evolve

The International Society of Nephrology (ISN) is a professional international association aiming to advance education, science and patient care in nephrology worldwide. When we began to work together, ISN had reached a stage of maturity where it was considering moving to a self-sufficient, independently managed structure although not feeling fully ready to make the change.

How we helped: We were engaged to recruit and train a dedicated team, from administrator to Executive Director level. We reviewed, created and upgraded all operational processes and systems and provided strategic and operational advice to ISN leadership. After three years of full operational management we supported a comprehensive physical, administrative and HR transition process. During that time, we also supported ISN Nexus and Forefronts events as well as the annual World Kidney Day (WKD) public awareness campaign and ISN’s biennial congress, ISN now boasts its own office and administrative structure.